...be prepared to use T2K to show your customer's problem to a specialist anywhere in your organization.
Does your prospect have a concern about something purchased from you in the past? Does she need that issue cleared up before attending to the next possible purchase?
Then solve it! Instead of referring the issue out to "Help Desk" your sales person can listen carefully and connect with the right resource - on the spot - using T2K.
Perhaps there is something particularly complex about your product. Perhaps your field rep could use a helping hand from headquarters. Then bring in the needed support using T2K
to broadcast at the sales site. Invite the prospect to work with the specialist in real-time. No waiting, no travelling...everything is made available efficiently at the time of the sales call.
In fact, with Two-Way, the specialist can actually demo a unit. Best of all, with questions answered, everyone can proceed to closing the sale.
Sales calls will mean so much more to everyone. Customers will welcome your sales team. Your specialists can make any virtual visits, all accompanied by real field rep presence.
And along the way you will learn and appreciate a few more things about your computer, your network and your security.